Contact our Offices
Cape Connect Internet (Pty) Ltd
27 Delson Circle
Somerset Business Park
Please note that our phone system does not accept SMS messages.
Sales and Accounts phone lines open
8:30 am to 5 pm Monday to Thursday
8:30 am to 4:30 pm on Friday
Support phone lines open
8:30 am to 10 pm Monday to Friday
10:00 am to 1:00 pm Saturday and Sunday
WhatsApp during these hours: 067 312 8691
SLA available for after-hours support
Telegram: 060 713 2496
If you are a customer with a SLA, please use the query escalation matrix that is detailed in your service level agreement.
In terms of section 75 of the Electronic Communications and Transactions Act ("the Act") Cape Connect Internet (Pty) Ltd has designated the Internet Service Providers' Association (ISPA) as an agent to receive notifications of infringements as defined in Section 77 of the Act.